Refund Policy

Thank you for shopping at ToastBagelMash. If you are not entirely satisfied with your purchase, we're here to help. This Refund Policy outlines the terms regarding returns and refunds, allowing our customers to understand their rights and responsibilities when they choose to purchase from toastbagelmash.sbs.

Returns

You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. The item must also be in the original packaging.

Refund Process

To initiate a return, please contact us at +39 06 1234 5678. You will need to provide your purchase receipt or proof of purchase. We will give you instructions on how and where to send your package. Please note that you will be responsible for the return shipping costs unless the return is due to a mistake on our part or a defective product.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Exchanges

If your product is defective or damaged, we will be happy to exchange it for the same item. Contact us at +39 06 1234 5678 to arrange an exchange.

Non-refundable items

The following items cannot be returned or exchanged: Gift cards, perishable goods such as pizza, and any beverage. If you have any questions about whether a product is refundable, please contact us.

Contact Us

If you have any questions on how to return your item to ToastBagelMash, contact us at the following address Pizzeria Via Napoli, Rome, 00184, Italy or by phone number +39 06 1234 5678.

Last Updated

This Refund Policy was last updated on March 15, 2023.